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For information about how to troubleshoot wireless connectivity on wireless networks that do not use 802.1X authentication, see Troubleshooting Microsoft Windows XP-based Wireless Networks in the Small Office or Home Office.

For detailed information about the contents of the and files, see A Support Guide for Wireless Diagnostics and Troubleshooting.

To obtain detailed information about the EAP authentication process, try the authentication process again and view the and files in the \Tracing folder.

Abstract This article describes the tools used to troubleshoot a Microsoft Windows XP or Windows Server 2003-based wireless client, a wireless access point (AP), and the Internet Authentication Service (IAS) when using Institute of Electrical and Electronic Engineers (IEEE) 802.1X authentication for IEEE 802.11-based wireless connections.

This article also describes the most common problems with IAS authentication and authorization, certificate properties, and the process of certificate validation for both wireless client and IAS server certificates.

If a DHCP server is not found, it automatically configures an APIPA or alternate address.

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